A Day in the Life
Log on to team chat to begin day with staff. Discuss what daily agendas need addressed and confirm coverage for software support team in place.
Customer training/ implementation or integration troubleshooting.
Team WebEx to review software enhancement requests from customers, update directions of roadmap, review completed feature work prior release.
Collaborate with Customer Advisory Committee for user experience needs. Develop marketing materials as subject matter expert.
Customer sales demonstrations as scheduled.