8:00 AM
Log on to team chat to begin day with staff. Discuss what daily agendas need addressed and confirm coverage for software support team in place.
9:00 AM
Customer training/ implementation or integration troubleshooting.
10:00 AM
Team WebEx to review software enhancement requests from customers, update directions of roadmap, review completed feature work prior release.
1:00 PM
Collaborate with Customer Advisory Committee for user experience needs. Develop marketing materials as subject matter expert.
4:00 PM
Customer sales demonstrations as scheduled.